1:00 – 4:00      3 Ethics or General Credits

Ethics is taking others into consideration.  The agent who goes a step further and develops a client-focused approach meets less resistance from both prospects and clients and finds it easier to develop trust-based relationships.  Develop a new approach for gathering the information to quote or handling a review.  Learn the power of tough love and how to turn them down without turning them off.  Discover the reciprocity of advocacy that will lead to more referrals. Learn to deepen your career rewards – both monetary and intangible – when you focus on the client in ways that really count.